Озарчук, А. (orcid.org/0009-0001-5909-7279) (2025) Chapter XIII. Integration of AI-Based Intelligent Dialogue Systems into the Educational Space for Learners with Special Needs (1). ІЦО НАПН України, м. Київ, Україна. ISBN 978-617-8330-53-8
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Abstract
This research examines the transformative capabilities of intelligent dialogue systems in educational contexts for students with special needs, focusing on the functionality of ChatGPT and the Poe educational platform. Contemporary neural network solutions demonstrate significant potential for enhancing accessibility, personalization, and effectiveness of the learning process among diverse categories of students with atypical educational requirements. A comprehensive analysis of the technical capabilities of these platforms has been conducted, including the development of differentiated learning resources, automated linguistic adaptation, creation of multilingual educational content, and tools for psycho-emotional development of the student population. The study establishes that ChatGPT functions as a multi-vector educational tool, providing interactive communication simulation, transformation of complex theoretical concepts into accessible formats, gradation of tasks according to students' cognitive abilities, and compatibility with assistive technologies, particularly Braille tactile alphabet and text-to-speech converters. Of particular value is the methodological support for pedagogical staff in constructing teaching materials and diagnosing student achievements, which enhances the effectiveness of pedagogical interventions. The Poe dialogue system is distinguished by its architectural flexibility and ability to combine various linguistic models (GPT-4, Claude, Gemini), expanding the spectrum of educational applications. The system demonstrates high potential for rapid development of individualized learning solutions, provision of constructive feedback, and optimization of pedagogical workload. Issues of personal data protection and prevention of algorithmic bias are separately highlighted. The research emphasizes the revolutionary impact of neural network technologies on the inclusive educational paradigm, contingent upon adherence to high standards of information security, ethical usage norms, and democratization of access to technological innovations. Practice-oriented strategies for implementing ChatGPT and Poe in educational environments are proposed to maximize their pedagogical potential.
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