Towards the relevance of creating supportive and developmental chatbots

- Назар, Максим Миколайович (orcid.org/0000-0002-9104-2585) (2025) Towards the relevance of creating supportive and developmental chatbots In: Всеукраїнська наукова конференція «Костюківські читання», присвячена 125-річчю від дня народження Григорія Силовича Костюка: збірник матеріалів наукових доповідей, 23 квітня 2025 року, м. Київ, Україна.

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Abstract

Supportive and developmental AI-based chatbots, implemented as mobile applications or web assistants, are actively evolving and being integrated into practice within the modern information society, particularly in Ukraine amid the profound crisis caused by the large-scale war with the aggressor. Such tools for psychoprophylaxis and psychological support demonstrate significant potential and are finding increasingly widespread application. However, the absence of unified standards for development and operation, as well as a lack of evidence-based design methodology, remain key limitations hindering further improvement and broader adoption of these chatbots. Existing chatbots often lack robust evidence of their effectiveness. Based on the conducted analysis, 16 methodological recommendations for the development of such AI-based applications have been formulated. These encompass automated customization, interactive psychoeducation, the use of gamification elements, habit formation, integration of behavioral principles, and more. Special emphasis is placed on interface simplicity, real-time interaction, and links to crisis support services.

Item Type:	Conference or Workshop Item (Poster)
Keywords:	AI, chatbot, psychological assistance, psychological support, psychological well-being
Subjects:	Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 00 Prolegomena. Fundamentals of knowledge and culture. Propaedeutics > 004 Computer science and technology. Computing. Data processing > 004.9 Application-oriented computer-based techniques Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 1 Philosophy. Psychology
Divisions:	Institute of Psychology after N.Kostiuk > Department of new information technologies of education
Depositing User:	Mr Maxim Nazar
Date Deposited:	16 Jun 2025 07:16
Last Modified:	16 Jun 2025 07:16
URI:	https://lib.iitta.gov.ua/id/eprint/745454

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