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Профессиональные качества будущих работников сферы обслуживания

- Васянович, Г.П. (2014) Професійні якості майбутніх кваліфікованих робітників сфери обслуговування Педагогіка і психологія професійної освіти (3). pp. 9-16. ISSN 2218-5186

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Abstract

The author analyzes the structure and classification of professional qualities of a skilled service sector worker, and the author’s approach denies a little the one-dimensionality of the traditional one and is based on the principle of dichotomy, which allows dividing the whole into two components based on a contradiction. The qualities acquire different meanings in this context. The author distinguishes social, personal, ethical, emotional and volitional, communicational, business and organizational skills, as well as professional qualities themselves. The author concludes that the interpretation of the concept of “professional qualities of skilled service sector worker” is stil under research. It is advisable to apply system and structural approach in the process of their formation. This is inspired by the objective and subjective socio-political, socio-economic and spiritual needs of the individual and the society. The research on the study of the professional qualities of service sector specialists relates to professions of “man – man” type, thereby it requires well-defined humanistic dimensions. The concept of “quality” reflects the deep essence of a personality, the integrity of his or her values, properties, characteristics, at the same time “quality of a specialist” is the sum of properties, characteristics, the result of their manifestations is fixed through the levels of professionalism based on the requirements of both the society and the relevant industry, as well as determined by the specific complementary methods.

Item Type: Article
Keywords: Professional qualities, specialist’s quality, skilled service sector worker, professions of “man – man” type.
Subjects: Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 37 Education > 377 Specialized instruction. Vocational, technical, professional training. Vocational colleges, institutes. Polytechnics
Divisions: Institute of Vocational Education > Lviv's Scientifical and Practical Center of Institute of Vocational Education of National Pedagogic Sciences Academy of Ukraine > Нumanities Еducation Department
Depositing User: Директор Львівського науков-практичного центру Інституту ПТО НАПН України Г. П. Васянович
Date Deposited: 22 Dec 2014 17:29
Last Modified: 22 Dec 2014 17:29
URI: https://lib.iitta.gov.ua/id/eprint/7549

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