Sociodemographic Specifics of Citizens Obtaining Electronic Socio-Psychological Support During the COVID-19 Pandemic in Ukraine

- Дворник, Марина Сергіївна (orcid.org/0000-0003-1505-0169) (2021) Sociodemographic Specifics of Citizens Obtaining Electronic Socio-Psychological Support During the COVID-19 Pandemic in Ukraine Науковий вісник Херсонського державного університету. Серія Психологічні науки, 4 (21). pp. 142-147.

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Abstract

Purpose. The article is dedicated to an empirical study of the socio-demographic specifics of obtaining electronic socio-psychological support by Ukrainian citizens during the COVID-19 pandemic. Methods. There were used an online survey on socio-demographic indicators and the author's block "Electronic psychological support" of the "Social and psychological support during the pandemic COVID-19 in Ukraine" survey (Laboratory of Social Psychology of Personality, Institute for Social and Political Psychology, NAES of Ukraine), which included 12 questions to determine the features of obtaining psychological support online, the ability to receive psychosocial support due to the electronic means, as well as social identification of respondents with their community of electronic support. Data processing was performed using nonparametric Mann-Whitney analysis of variance and one-way Kruskal-Wallis analysis of variance, the statistical program SPSS 26.0. Results. The survey lasted from October 2020 to May 2021, the sample was 100 people (84% – women), the average age – 30 years, mostly citizens with higher education. Socio-demographic indicators that regulate statistically significant differences between respondents in terms of obtaining electronic socio-psychological support were age, gender, education, satisfaction with financial security, residence status. Female respondents, with secondary education and satisfied with their financial support, are more likely than others to receive the ideas they really need through e-support tools. The frequency of finding solutions to their problems through e-support is mediated by female gender, secondary education, and young age (19-24 years). The joy of visiting a community where e-support is provided is related to younger age and living alone. Women and those who are more satisfied with the state of their financial affairs are more willing to listen to the problems of other users in the e-support community. In general, young people aged 19-24 are more likely than others to use electronic psychological support. Conclusions. The identified socio-demographic indicators should be taken into account when developing interventions for citizens’ socio-psychological support. It is recommended to provide appropriate support on a paid basis, take into account the need for a simple and intuitive interface and gamified forms of support, provide clear algorithms for psychological self-help in the face of pandemic challenges, and provide online socialization in the form of interesting group activities. Further research should be aimed at identifying the specifics of obtaining socio-psychological support by men and the elderly.

Item Type:	Article
Keywords:	socio-psychological support, remote psychological support, online interventions, COVID-19, social policy, socio-demographic indicators, social identification
Subjects:	Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 1 Philosophy. Psychology Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 304 Social questions. Social practice. Cultural practice. Way of life (Lebensweise)
Divisions:	The Institute of Social and Political Psychology > Department of Social Psychology of Personality
Depositing User:	зав.лаб. Марина Дворник
Date Deposited:	05 Jan 2022 00:09
Last Modified:	05 Jan 2022 00:09
URI:	https://lib.iitta.gov.ua/id/eprint/728961

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