- Бородієнко, О.В. (2017) Effectiveness of development of operational and activity component of professional competency of heads of departments in communication companies Науковий часопис Національного педагогічного університету імені М.П.Драгоманова. Серія 5. Педагогічні науки: реалії та перспективи, 29 (39). pp. 97-102. ISSN 2411-2135
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Abstract
The article presents the results of the experimental verification of the effectiveness of the development of the operational and activity component of the professional competence of the heads of departments in communication companies (on example of the heads of sale of communication services and customer service departments). The dynamics of development of operational and activity component of managers was determined, the experimental data were analyzed and interpreted on the basis of comparative analysis of empirical data before and after the formation stage of the experiment.
Item Type: | Article |
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Keywords: | professional competence, head of department, communication company |
Subjects: | Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 37 Education > 377 Specialized instruction. Vocational, technical, professional training. Vocational colleges, institutes. Polytechnics Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 6 Applied Sciences. Medicine. Technology > 65 Communication and transport industries. Accountancy. Business management. Public relations |
Divisions: | Institute of Vocational Education > Foreign systems of vocational education and training Laboratory |
Depositing User: | Олександра Бородієнко |
Date Deposited: | 10 Jan 2018 10:59 |
Last Modified: | 10 Jan 2018 10:59 |
URI: | https://lib.iitta.gov.ua/id/eprint/709709 |
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