- Бородієнко, О.В. (2017) Use of assessment centers for diagnosing of levels of professional competence of heads of departments in communication companies Науковий вісник Інституту професійно-технічної освіти. Професійна педагогіка, 14. pp. 61-70. ISSN 2223-5752
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Abstract
The principles of use of accesent centers in the implementation of the control and evaluation component of the system of development of professional competence of the heads of departments in communication companies (on the example of the heads of sale service and customer service departments) have been substantiated. The methodology and algorithm of using the assessment centers for diagnosing the levels of development of the operational-activity component of the professional competence of the investigated category of managers is presented.
| Item Type: | Article |
|---|---|
| Keywords: | professional competence, diagnostics, development, operational-activity component, assesment-center, head of a department, communication company |
| Subjects: | Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 37 Education > 377 Specialized instruction. Vocational, technical, professional training. Vocational colleges, institutes. Polytechnics Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 6 Applied Sciences. Medicine. Technology > 65 Communication and transport industries. Accountancy. Business management. Public relations |
| Divisions: | Institute of Vocational Education > Foreign systems of vocational education and training Laboratory |
| Depositing User: | Олександра Бородієнко |
| Date Deposited: | 20 Nov 2017 21:27 |
| Last Modified: | 20 Nov 2017 21:27 |
| URI: | https://lib.iitta.gov.ua/id/eprint/708858 |
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