Emotional burnout of specialists in socio-occupational professions: contemporary views on the problem

- Лукомська, Світлана Олексіївна (2016) Emotional burnout of specialists in socio-occupational professions: contemporary views on the problem Наукові студії із соціальної та політичної психології, 38 (41). pp. 140-153.

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Abstract

This article deals with the modern approaches to the problem of burnout of helping professionals in the context of emotional labor, emotional and cognitive dissonance. The burnout literature is reviewed, compared, and summarized. The definition of burnout is proposed including three components: emotional and/or physical exhaustion, lowered work productivity, and excessive depersonalization. Based on an analysis of the definitions of burnout, the paper focuses on the connec-tion of burnout and emotional work (regulation of feelings and emotional expression). It is also maintained a fact that helping professionals are especially vulnerable to burnout because of the necessity to control own emotions for a long time, to take responsibilities, and to feel uncertainties they encounter while working with others. The current study discussed emotional labor as a predictor of burnout of helping professionals. On the basis of the literature on burnout and emotional dissonance, the author of this article hypothesized that emotional job demands would explain variances of burnout (i.e., exhaustion and cynicism). Knowledge of abovementioned syndromes would help socionomy professionals to avoid emergence and aggravation of emotional burnout.

Item Type: Article
Keywords: burnout, emotional labor, emotional dissonance, cognitive dissonance, authenticity
Subjects: Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 1 Philosophy. Psychology
Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 304 Social questions. Social practice. Cultural practice. Way of life (Lebensweise)
Divisions: Institute of Psychology after N.Kostiuk > Department of methodology and theory of psychology
Depositing User: м.н.с. О.В Котух
Date Deposited: 05 Dec 2017 18:01
Last Modified: 05 Dec 2017 18:01
URI: http://lib.iitta.gov.ua/id/eprint/709041

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