Using of innovative practices in the educational process of the institution of higher education to prevent conflicts

- Тітаренко, Світлана Анатоліївна (orcid.org/0000-0001-5544-3376), Сосновенко, Н.В. (orcid.org/0000-0002-5029-679X) and Конопля, Арсен Ігорович (orcid.org/0000-0002-6823-3471) (2022) Using of innovative practices in the educational process of the institution of higher education to prevent conflicts Вісник Глухівського національного педагогічного університету імені Олександра Довженка. Педагогічні науки, 3 (2) (50). pp. 77-85. ISSN 2410-0897

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Abstract

Introduction. The Law of Ukraine «On Education» defines that additional education is the comprehensive development of a person as an individual and the highest value of society, his talents, intellectual, creative and physical abilities, the formation of value orientations and a greater number for the successful self-realization of competencies, the education of responsible citizens capable of conscious social choice and direction of one's activity on other people and society. The problem of student conflict in the learning process is relevant today. Great attention should be paid to the peculiarities of students' conflict behavior, its causes and consequences. This will help to highlight the specifics of the emergence and development of pedagogical conflict in higher education institutions and to identify specific phenomena that accompany this conflict. Based on the results of such a study, it is possible to develop effective methods aimed at the prevention and effective constructive resolution of such conflicts. Purpose. To carry out an analysis of psychological and pedagogical literature on the problem of conflict prevention in the educational process of a higher education institution. To characterize restorative practices as an effective means of conflict prevention in a higher education institution. Methods. To achieve the purpose, was used a complex of interrelated methods of scientific research: analysis, synthesis, specification, classification, comparison, generalization of scientific sources on the topic of research; learning of pedagogical experience. Results. In the generally accepted sense, «conflict» (from the Latin «conflictus») is a clash of thoughts, ideas, forces, sides, etc. Scientists do not have a single view on the essence of the conflict, presenting it as: a manifestation of incoherence of joint activity in relation to the realization of interests; a disagreement between two or more parties (persons or groups) where each party tries to get its own position or goals accepted and to prevent the other party from doing the same; disease of communication (unfair, unfair, incomprehensible game). Conflict prevention requires skillful management of the conflict resolution process before it turns into an open conflict. Note that conflict prevention can be partial (elimination of one of the causes of the conflict or limitation of its negative impact on the problematic situation that has developed) or full (neutralization of all factors underlying the conflict). Restorative approaches are based on five key beliefs or principles of daily interaction, including: everyone sees things differently, needs an opportunity to express their opinion and be heard; thoughts and feelings are important; our actions and deeds affect the people around us; our actions are strategies aimed at satisfying needs; the best solutions to a problem are found by those who are affected by it, in cooperation with each other. The main restorative practices used in educational institutions are: mediation, circle. Mediation consists in organizing a meeting of the parties to the conflict and is aimed at creating conditions for overcoming the consequences of the conflict by the forces of the participants themselves. The mediator creates conditions for a constructive dialogue and reaching a mutually acceptable agreement between the conflicting parties. The parties must develop plans for changing their lifestyle and future behavior. «Circles» are used in educational institutions not only to resolve conflict situations, but also to resolve current organizational issues in the educational process. During the discussion «in a circle», each participant can express their own point of view and be heard. A person holding a «talking piece» in his hands has the attention of others. Originality. The main forms of restorative practices are characterized. The peculiarities of the use of restorative practices to prevent conflicts in a higher educational institution are substantiated. Conclusion. The use of restorative practices in institutions of higher education is an effective way to resolve conflict situations. Restorative practices offer the participants of the educational process an alternative way of interacting in situations that are presented during the educational process. Active, empathetic listening is a basic component of restorative processes in an educational institution. It was determined that the main restorative practices used in educational institutions are: mediation, circle. Mediation takes place in this meeting on the side of the conflict and is aimed at creating conditions for overcoming the consequences of the conflict by the forces of the conflict participants themselves. «Circles» are used in educational institutions not only to resolve conflict situations, but also to resolve current organizational issues in the educational process. In the process of applying the restorative approach, a distinction is made between the unacceptable behavior or act and the person who committed it.

Item Type:	Article
Keywords:	Conflict, Restorative Practices, Restorative Approach, Institution of Higher Education, Mediation
Subjects:	Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 1 Philosophy. Psychology Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 37 Education > 378 Higher education. Universities. Academic study
Divisions:	Ukrainian Scientific and Methodological Center of Applied Psychology and Social Work > Laboratory of Applied Psychology of Education
Depositing User:	н.с. В. М. Горленко
Date Deposited:	31 Mar 2023 16:16
Last Modified:	31 Mar 2023 16:16
URI:	https://lib.iitta.gov.ua/id/eprint/733410

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