Management of social conflicts

- Івачевська, О.В. (orcid.org/0000-0002-6074-674X), Малєєва, Н.С. (orcid.org/0000-0001-5745-7819), Петренко, Ірина Володимірівна (orcid.org/0000-0002-5900-0852) and Цукур, О. Г. (orcid.org/0000-0003-0886-0091) (2020) Management of social conflicts [Teaching Resource]

Text PetrenkoMetRec2020-maket.pdf - Published Version Download (1MB)

Abstract

Methodical recommendations are devoted to topical issues of social conflict management. The whole spectrum of managerial influences on social conflict is considered - from step-by-step analysis, diagnostics, forecasting of its consequences to constructive completion and prevention. Modern means of conflict management are presented; the complex of social and psychological methods of optimization of communicative processes is covered. The role of mediation in the settlement of social conflicts is revealed. Practical recommendations for the application of effective behavioral strategies for communicative interaction management are presented. For scientists, teachers, students, practicing psychologists, social workers, managers, as well as public organizations and a wide range of readers interested in this issue.

Item Type:	Teaching Resource
Additional Information:	ISBN 978-966-189-531-6
Keywords:	Social conflict, management of social conflicts, communication technologies, communicative space, communicative-technological settlement, communicative algorithm, communication effects, interpersonal communication
Subjects:	Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 1 Philosophy. Psychology Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 314/316 Society Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 37 Education > 37.01/.09 Special auxiliary table for theory, principles, methods and organization of education > 37.06 Social problems in education. Human contacts, relationships
Divisions:	The Institute of Social and Political Psychology > Laboratory for Psychology of Communication
Depositing User:	снс Ірина Володимирівна Петренко
Date Deposited:	30 Dec 2020 20:19
Last Modified:	30 Dec 2020 20:19
URI:	https://lib.iitta.gov.ua/id/eprint/722666

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