Assessment of the Reliability of a Human Operator in Access Systems to Information Resources

- Lavrov, Evgeniy, Lavrova, Olga, Pasko, Nadiia, Kyzenko, Vasyl (orcid.org/0000-0001-7835-9150) and Savina, Nataliia (2019) Assessment of the Reliability of a Human Operator in Access Systems to Information Resources Problems of Infocommunications Science and Technology : International Scientific-Practical Conference. Kyiv, 2019, October 8–11, Ukraine. pp. 51-56. ISSN ISBN 978-1-7521-4182-4

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Abstract

The article deals with the automated systems providing information services. To describe the operator's activities, functional networks of Professor Anatoly Gubinsky were used. Models and technology for estimating the human operator reliability were obtained. Computer experiments were conducted. The possibility of taking into account the influence of the structures of activity algorithms, working conditions and operator qualifications is shown. Results will be useful to reduce the number of human operator's errors and to search for ergonomic reserves to improve the efficiency of information support systems.

Item Type: Article
Additional Information: Бібліографічний опис: Lavrov E., Lavrova О., Pasko N., Kyzenko V., Savina N. Assessment of the Reliability of a Human Operator in Access Systems to Information Resources [Оцінка надійності роботи людини-оператора в системах доступу до інформаційних ресурсів]. Problems of Infocommunications Science and Technology : International Scientific-Practical Conference. Kyiv, 2019, October 8–11, Ukraine. Kharkiv : FOP Andreev K. V. P. 51–56. ISBN 978-1-7521-4182-4.
Keywords: information resources; reliability; contact-center; man-operator; ergonomics; information technology; human factor; human-machine; effectiveness; mathematical model; computer simulation.
Subjects: Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications
Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 314/316 Society
Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 5 Мathematics. natural sciences > 51 Mathematics
Divisions: Institute of Pedagogics > Didactics Department
Depositing User: К. пед. н. Сергій Володимирович Косянчук
Date Deposited: 13 Dec 2019 07:50
Last Modified: 13 Dec 2019 07:50
URI: http://lib.iitta.gov.ua/id/eprint/718377

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