Telegram Messenger for Supporting Educational Process under the Conditions of Quarantine Restrictions

- Nosenko, Yuliya, Nosenko, Oleksandr and Shevchuk, Roman (2021) Telegram Messenger for Supporting Educational Process under the Conditions of Quarantine Restrictions ICT in Education, Research and Industrial Applications. Integration, Harmonization and Knowledge Transfer (Kherson, Ukraine, September 28 - October 2, 2021). pp. 521-530.

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Abstract

The article is devoted to the problem of using Telegram messenger in the educational process in supporting the higher school under the conditions of forced quarantine restrictions due to the Covid-19 pandemic. Modern messengers (Telegram, Viber, Facebook Messenger, WhatsApp) are analyzed via pre-defined criteria (commerciality, functionality, architecture, security) and the range of indicators, the benefits of using Telegram messenger to support the educational process are outlined. The essence, benefits, and possibilities of using Telegram ChatBot are characterized. The main steps for creating Telegram ChatBot are described. Recommendations are provided to improve the pedagogical effect of using Tele-gram ChatBots. The analysis of results of educational interaction via Telegram messenger is presented (112 students’ survey, evaluation of learning outcomes in experiment (112 students) and control (110 students) groups). The empirical research has shown that Telegram messenger allowed supporting the educational process in the conditions of unexpected and forced quarantine restrictions, with no loss of qualitative indicators, achieving the pedagogical goals.

Item Type: Article
Keywords: Telegram messenger; ChatBot; students; higher school; survey; quarantine restrictions
Subjects: Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 00 Prolegomena. Fundamentals of knowledge and culture. Propaedeutics > 004 Computer science and technology. Computing. Data processing > 004.9 ІКТ ( Application-oriented computer-based techniques )
Science and knowledge. Organization. Computer science. Information. Documentation. Librarianship. Institutions. Publications > 3 Social Sciences > 37 Education > 378 Higher education. Universities. Academic study
Divisions: Institute for Digitalisation of Education > Department of the Cloud-Вased Systems of ICT in Education
Depositing User: пров.н.с. Ю.Г. Носенко
Date Deposited: 20 Dec 2021 12:12
Last Modified: 20 Dec 2021 12:12
URI: https://lib.iitta.gov.ua/id/eprint/729277

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